About This Course

Auditing is a powerful tool to permanently improve the effectiveness of all management systems, within your own organization as well as at your suppliers. This ISO 19011 based auditor qualification course enables delegates to successfully manage an audit programme within the organization as well as to plan, prepare, conduct and report an internal 1st party audit at suppliers and a 2nd party audit. This course also meets the requirements of IATF16949 regarding 1st and 2nd party auditor required competence. TARGET AUDIENCE Quality Managers, Quality Systems Managers IATF16949 internal auditors (1st party) IATF16949 supplier auditors (2nd party), SQA, SQD; Anyone involved in product quality planning activities Anyone involved in the implementation of IATF16949 TRAINING CONTENT >Principles of auditing >How to manage audit programmes? >Initiating the audit >Preparing audit activities >Conducting the audit activities >Non-conformity classification and finding reports >Preparing and distributing the audit report >Completing the audit >Conducting audit follow-up >Competence and evaluation of auditors >Audit psychology (Transaction analysis, EGO analysis, Question technique, verbal and non-verbal communication) >Lots of practical group exercises based on IATF16949 for audit planning, customer-specific requirements auditing, audit finding determination, creation of non-conformity reports)

This is paragraph 2 of the long course description. Add more paragraphs as needed. Make sure to enclose them in paragraph tags.