Problem Solving (G8D, 7 Tools of Quality, Six Sigma) | April 13-17, 2026 | MW
ENCONA
About This Course
An organization needs to define some standard of problem-solving so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "Quality Circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“
Target Audience
All personnel in quality management, quality assurance, and production management including superior and line leads.
Prerequisites for Attendance
None
Grading and Certification
To earn the certification for completing and passing the ID22000 EAC - Problem Solving (G8D, 7 Tools of Quality, Six Sigma) course, there will be a Knowledge Test at the end of the course that must be passed with a minimum score of 60% within the 30-minute time limit. The score for this assessment is the only graded activity that will be considered as part of the final score for this course. Detailed instructions are provided prior to the knowledge test, which you will be able to see once you get to this part of the course. .