BACKGROUND AND TOPICS
An organization needs to define some standard of problem-solving, so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaotu Ishikawa, a professor of engineering at Tokyo University and the father of "Quality circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“
Prerequisites for Attendance
All personnel in quality management, quality assurance and production management including superior and line leads.
Certificate of Qualification
Participants will receive a certificate of qualification after passing the knowledge test.