ISO 9001:2015 1st/2nd Party Auditor
ENCONA
BACKGROUND AND TOPICS
ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify. ISO 19011 is the standard for auditing Management Systems and will be used as a foundation in this course for planning, conducting, and closing audits using the ISO 9001 standard. ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems and all auditors both internal, external, and 3rd party use the principles of ISO 19011 for conducting certification, internal, and surveillance audits. Organizations of all types and sizes find that using the ISO 9001 standard helps them: • Organize processes • Improve the efficiency of processes • Continually improve
Target Audience
• Those with responsibility for performing ISO 9001 audits • Those with responsibility for implementing quality management systems • Those with experience, training, or professional interests in ISO 9001 and ISO 19011
Training Content
Principles of auditing per ISO 19011 • History and benefits of ISO 9001 • Quality management principles • Process approach • PDCA Cycle • Process management • ISO 9001 requirements according to Annex SL • Risk Based Thinking • Context of the organization • Leadership • Planning • Support • Operation • Performance Evaluation • Improvement • Audit Planning • Conducting an Audit • Closing an Audit
Concept and Methods
During the training, technical lectures, discussions and exchange of experience alternate.
Course Prerequisites
• Basic prior knowledge of ISO 9001 through self-study or on-the-job experience, or, • Industry knowledge from working in an ISO 9001 certified organization.
Duration
3 Days
Supplementary Material
ISO 9001 Standard