WELCOME
This isn’t any EQ course - It has been specifically designed to enable you to learn through reflection and practical application, by challenging yourself in all areas of EQ. You may find yourself pondering, exploring, contemplating, smiling, cringing, debating and even laughing in this self-paced course, which consists of approximately 18 hours of learning content.
Welcome to the Emotional Intelligence (EQ) in Leadership programme. Whether you are a leader within any discipline responsible for leading projects or operational functional areas, or an employee seeking to develop your talent for leadership capabilities or developing your leadership as part of your succession planning or seeking to bring the transfer of knowledge to teams for effective performance, then this programme will aim to do just that.
How will you benefit?
This isn’t any ordinary EQ course. Although it is entirely based on scientific theoretical knowledge, it goes beyond theory. We will keep you engaged with various learning nuggets and activities that are personalised, for your thinking and transformation. You will be exploring your EQ through the rabbit hole, participating in case studies and performing self-based assessments. Developing your self-awareness and identifying areas that impact your work, relationships and the self, will help to enrich your understanding and ability to develop effective EQ.
At the end of the programme you will be able to:
• Acknowledge strengths and limitations of the self with key insight into development areas.
• Address biases and subjectivity that inhibit our ability to analyse, understand and respond in decision making and interpersonal relationships
• Explain the core concepts of emotional intelligence and its influence in the workplace
• Have a business case for emotional intelligence and improving performance
• Apply effective solutions using emotional intelligence
• Critically evaluate problems in decision making using metacognition
• Improve relationships within teams through various strategies
• Execute emotional intelligence in leadership
• Incorporate elements of cognitive creativity and cognitive flexibility to improve leadership and leadership legacy
What do you need to do?
You may work off a provided electronic PDF, or you may print off the workbook and use it to review and think, in those moments of available time. Throughout this programme, you will be prompted to refer to your workbook to participate in the various activities. This can be your personal journal, your strategy piece, or even your place of reference for discussing topics with friends, colleagues or team members! All you need to do is participate.
COURSE MODULES:
INTRODUCTION
• Emotional Intelligence (EQ) self-assessment
• Differences between EQ, IQ and personality
• Emotional Intelligence
• Leadership in EQ
• Success
SELF-PERCEPTION
• Self-Awareness and The Brain
• Habits
• Biases
• Self-regard
• Defence mechanisms and personality
SELF-EXPRESSION
• Emotional Expression
• The subjective experience
• Emotional self-control
• Amygdala Hijack
• Independence
• Assertiveness
THE INTERPERSONAL REALM
• Problems in interpersonal relationships
• Interpersonal subjectivity
• Empathy
• Empathy Analysis
• Conflict Management
• Emotions in conflict
• Difficult Conversation vs Learning Conversation
• Developing Interpersonal Skills
PROBLEM-SOLVING
• Problem in problem-solving
• Heuristics
• Cognitive bias in decision making
• Emotional strategy in decision making
• Emotions in decision making
• Self-mastery
STRESS MANAGEMENT
• Neuroscience in stress management
• Flexibility
• Resilience
• Mastering stress
• Leadership in managing stress
You will receive a certificate of completion.
